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The terms and conditions outlined on this page are binding and govern the utilization of this website, its content, and the products offered herein. These stipulations are to be fully enforced and dictate the permissible use of this website and our products.
The pronouns “we,” “us,” “our,” and the name “Webenvo” refer to our company, Webenvo, and the products available to you. Conversely, “users,” “you,” and “your” denote all visitors and users who interact with our website or utilize our products.
Should you disagree with any of the Website Standard Terms and Conditions listed on this page, you are advised not to use this website.
Website Registration Agreement
Upon agreement to these terms and conditions, you hereby acknowledge your commitment to comply with the following eligibility criteria. Additionally, should you represent a corporation, it is understood that all end-users, employees, and other associated members who access the site and utilize the licensed content and/or products must also adhere to these terms and conditions.
Eligibility Criteria:
You affirm your eligibility to enter into this contract, asserting that:
- No legal, judicial, or authoritative prohibitions preclude you from contractual engagements.
- You have attained the age of majority, or possess explicit consent from your legal guardians to enter into this agreement.
- There exists no prior prohibition by Webenvo against your entry into a similar contract.
- You do not reside in any sanctioned territory nor affiliate with any organizations deemed as terrorist by competent authorities.
- If acting on behalf of an entity, you warrant that you have the requisite authority to bind said entity to this agreement.
Access Conditions:
Your access to our website is personal and non-transferable. The selling, renting, sharing, or any form of transfer of your access rights is strictly forbidden.
Usage Policy:
You are obligated to utilize our products and services solely for their intended purposes and shall refrain from any conduct that could infringe upon, disrupt, or impede the services provided to other users. Prohibited activities include, but are not limited to, the dissemination of spam, unsolicited communications, harassment, stalking, or threats towards any individual or system. Additionally, you must not engineer any scripts, software, codes, or programs that could detrimentally affect the services or introduce unauthorized functionalities.
Account Verification:
In the process of registering for a product or service, Webenvo may require you to verify your identity through various methods. Should your registration involve an email ID, Webenvo reserves the right to send a verification message to the provided address, which may include links or a set of instructions necessary to confirm your exclusive ownership of the email ID.
Account Security:
You are responsible for securing your account with robust passwords to safeguard our services and any confidential information, including licenses.
One Account Per Individual:
You are permitted a single account on our website. Each account is designated for individual use. If you represent an organization with an account, you may authorize access to select employees, for whom you will assume full responsibility regarding their conduct on our website.
Account Confidentiality:
The sharing of your account credentials with third parties is expressly prohibited.
Incident Reporting:
You must promptly notify Webenvo in the event of a security breach or unauthorized use of your account.
Website Services
Webenvo is pleased to offer a suite of services as outlined below. We reserve the exclusive right to enhance or discontinue any of these offerings at our discretion and without prior notice.
Online Store Access: Customers are invited to procure licenses through our online store. Each item is sold under a specific license accompanied by a unique license key.
Product Updates: We may furnish updates for our products, which you can apply at your discretion. These updates necessitate modifications to the files and database on your server.
License Key Usage: Upon purchasing our product, you will be endowed with a revocable, non-exclusive, and non-transferable license for use on your website and those of your clients, provided the usage is confined to websites you have developed. This license key, the intellectual property of Webenvo, grants access to a suite of benefits, including automatic updates, developer support, and supplementary resources.
License Key Restrictions: Redistribution, unauthorized sharing, or resale of the license key is strictly forbidden and will result in license termination. Our products must not be utilized in association with any “Installation Services” or “Setup Services,” as these actions are expressly prohibited and constitute a violation of the license terms. Unauthorized use will lead to license revocation.
Knowledge Base: Webenvo offers a range of manuals, articles, and tutorials designed to facilitate the use of the licensed product. While many of these resources are available at no cost, we reserve the right to charge for access to certain additional documents.
Payment and Subscription Terms
At Webenvo, we offer a variety of services and products, each subject to a specific fee as outlined on our respective websites. All payments are processed through our third-party service providers, by their terms of service and privacy policies.
We reserve the right to modify or update the pricing for any of our products and services periodically. Our offerings may include promotional discounts or other special offers. We recommend reviewing the product pages for the most current pricing information before making a purchase.
Automatic Subscription Renewal
Our products are available for purchase under an automatically renewing subscription model. These subscriptions renew annually on the anniversary of the original purchase date. This automatic renewal policy applies to all our paid products, except those that are accompanied by a lifetime license, which do not require renewal.
Subscription Management
Subscriptions to Webenvo licenses can be canceled at any time. To cancel, simply reach out to our support team. Please note that upon cancellation, you will no longer receive updates or support for the product once the current license period expires.
Should you decide to renew your subscription after cancellation, and after your extension license has lapsed, the renewal will be charged at the current price listed for the extension license at that time. We are unable to apply previous pricing to any new renewal purchases.
WordPress Products
The licensing terms for our WordPress products, including all plugins, themes, and their respective source code available for download on our website, are governed by the GNU General Public License version 2.0 or later. You can review the full license details at HTTP://WWW.GNU.ORG/LICENSES/GPL.HTML.
Refund Policy
We are committed to the quality and efficacy of our products and stand behind their performance. We understand, however, that individual experiences may vary. If you encounter an issue that remains unresolved, or if our product does not meet your expectations, we invite you to reach out to us within 7 days of your purchase to request a refund. We are dedicated to ensuring your satisfaction and will issue a full refund promptly upon such requests.
- Our team will expedite the processing of your refund with the utmost efficiency. Occasionally, we may offer assistance to rectify any issues as an alternative solution.
- Please note that refund requests must be submitted within 7 days from the date of purchase. To be eligible for a refund, you must apply within 7 days following your purchase. The eligibility period for a refund is determined from the date of the initial purchase, irrespective of any subsequent repurchases.
- Upon the issuance of a refund, you agree to relinquish all rights to the license and discontinue the use of the product immediately.
- We reserve the discretion to decline a refund request if it is deemed necessary under certain circumstances.
- Refund requests can be initiated by submitting a support ticket through our customer service portal.
- Please be aware that our refund policy does not extend to renewal payments. A notification email will be sent two weeks before your subscription renewal date, providing you with the opportunity to cancel your subscription before the renewal payment is processed, should you decide not to continue with our services.
Warranty Disclaimer
Our products are supplied on an “as is” basis without warranties of any kind, either expressed or implied. We expressly disclaim any liability for product defects or damages.
Product Delivery Policy
Upon successful processing of your payment, you will receive a confirmation email detailing your order and additional purchase information. Your license key, along with your downloadable products, will be accessible in your account area. To download your product, simply login to the account created during your purchase and select the appropriate link.
If you do not receive the confirmation email, please review your purchase history in your account on our website.
The ability to re-download purchased files is contingent upon the validity of your license key. Should your license key expire, access to associated files will be suspended until the license is renewed.
Customer Support Commitment
At Webenvo, we stand behind our products and are confident in their ability to serve your needs. If you encounter any issues or compatibility problems, we encourage you to submit a ticket to our support center. Our commitment to dedicated support is reserved for customers with active licenses. Support is not provided for free copies or expired licenses. To receive assistance from our developers, you must either purchase a licensed copy or renew your expired license.
Ownership and Intellectual Property
All content, including images, videos, and products, as well as documentation on this website, is the exclusive property of Webenvo. You may reference the material on this website, but you may not claim ownership or use our content or products without our explicit consent.
Email Communications
Webenvo may occasionally send you emails to inform you about company updates, product news, templates, freebies, promotions, and more. You are welcome to unsubscribe from our email newsletters at any time.
Modifications to Services or Terms
Webenvo reserves the right at any time to (i) change any information, specifications, features or functions of the Site, Services, or Software, including any Trial, (ii) suspend or discontinue, temporarily or permanently, any or all of the Services or any Trial, including the availability of any feature, database or content, or (iii) impose limits on certain features and Services or restrict access to parts or all of the Services, including any Trial, in each case with or without prior notice and without any liability to you or any third party. Webenvo will use its commercially reasonable efforts to notify you of changes to the Services and/or Products that, in Webenvo’s reasonable opinion, have the effect of materially and adversely diminishing the functionality of the Services and/or Products.
Eligibility for Refund: Mistaken Purchases: Refunds are not available for products bought by mistake. We assume you have checked the demo thoroughly before buying. Switching Products: If you decide to switch to a different plugin or theme after purchasing, we cannot provide a refund. Technical Issues: If you experience problems with our products, please contact our support team by raising a support ticket. Explain the issue in detail. If we cannot resolve the problem, you will receive a full refund. Code Modifications and Third-Party Conflicts: Refunds are not available for problems caused by changes you made to the product’s code or conflicts with third-party themes, plugins, or software. Direct Refund Requests: We do not accept direct refund requests. Please contact support first to address any issues. Non-Refundable Purchases: Customization Services: Once you purchase customization services for our plugin or theme, these services are non-refundable. Bundle Purchases: Refunds will not be issued for multisite plugins or theme bundles, including business or developer licenses. Discounted Items: Products bought at a discount are not eligible for refunds. Processing Refunds: Refunds are processed within 3-5 business days, excluding holidays. Please be patient as we handle your request carefully. We aim to be clear and fair with our refund policy. If you have any questions or need more information, please contact us through our support channels. We’re here to help! Updated On: July 2024Update on 9th Nov. 2023